Returns & Exchanges
At Hansø Home, we want you to be completely satisfied with your purchase. If your new home decor or furniture doesn't perfectly fit your space, we offer a 30-day return window for all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.