Frequently Asked Questions
Everything you need to know about bringing Hansø Home into your space.
What is the typical shipping timeframe for furniture?
Most of our handcrafted furniture pieces are processed within 3-5 business days. Domestic shipping typically takes an additional 7-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Yes, Hansø Home ships to over 40 countries. Shipping costs and delivery windows are calculated at checkout based on the destination and weight of your order.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How do I care for my Hansø wooden products?
To maintain the longevity of our solid wood pieces, we recommend dusting with a soft, dry cloth and avoiding direct sunlight or harsh chemical cleaners. Periodic application of food-safe mineral oil is recommended for our kitchenware.
Are your materials sustainably sourced?
Sustainability is at our core. We partner with certified suppliers to ensure our timber is responsibly harvested, and we prioritize the use of recycled packaging materials whenever possible.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.